Allow customers to complete transactions securely to their mobile phone without exposing credit card details across the internet.
Online EFTPOS with e-retailer websites
Secure online payments from a smartphone
What is Online EFTPOS
Online EFTPOS lets you to pay online with your smart phone directly from your bank app. Not only is
it a safe and easy way to pay online, it's also one of the most secure account-to-account payment
methods available today - you never need to expose your banking credentials to complete a payment.
How it works
To pay, you simply select your bank and enter your mobile
number, then approve a payment notification within your bank app. That's it.
Currently available to ANZ, ASB, BNZ, Westpac and The Co-operative
I don't bank with one
of the above banks - when can I use Online EFTPOS?
The Online EFTPOS team is currently working to bring on
other banks. They will happily pass on your feedback if you drop them an
at firstname.lastname@example.org to let them know who you bank with and how
much you’d love to see Online EFTPOS! If you feel generous
to contact your bank
directly, it’ll help them even more.
I don't have the
relevant bank app on my phone. Where can I get it?
Look for ANZ, ASB, BNZ,
bank apps on the Google Play Store (Android) or iTunes App Store (iPhone).
What do I do before I
start using Online EFTPOS?
If you use your bank app regularly, you shouldn’t need to do
anything specific to start paying with Online EFTPOS. If you have recently
installed your bank app, or haven’t used it regularly, please check a few
things before you start:
For ANZ Bank:
To use Online EFTPOS with ANZ, you’ll need to:
Have an eligible ANZ everyday account (e.g. a
Go, Jumpstart or Freedom) or an ANZ Flexible Home Loan account with enough
funds for the purchase
Have your mobile number registered with ANZ
OnlineCode. This mobile number can’t be registered to another ANZ customer. You
can register for OnlineCode and check your preferences in ANZ Internet Banking
under ‘Your settings’
Have the latest version of the ANZ goMoney app
on your mobile device. Visit the Apple App Store or Google Play Store to update
or download the app.
For ASB Bank:
Check you have the latest version of the ASB
Turn on "Receive payment requests" in
your Settings (this is under Online EFTPOS).
Ensure you are Netcode verified within the ASB
Mobile banking app.https://www.asb.co.nz/banking-with-asb/online-eftpos-and-asb-mobile.html
To approve your first Online EFTPOS payment with BNZ, you’ll need:
1. A transactional
account with BNZ with enough funds for the purchase (e.g. YouMoney)
2. Your BNZ access
number and password:
Access number: You can find your 9-digit
access number in the BNZ app, under ‘Settings’.
You can also find it on the
back of your BNZ EFTPOS, debit, or credit card.
Password: If you’ve forgotten your BNZ
Internet Banking password, you can reset it in the BNZ app under ‘Settings’.
You can also reset
it from the BNZ webpage login screen. Just select ‘Forgot
3. A mobile device
with the latest version of the BNZ appFor Westpac:
Check you have the latest version of the Westpac
Ensure you have a Westpac Everyday account,
Simple Saver or Choices Everyday account.
Ensure your mobile number is registered and
For The Co-operative Bank:
You’re automatically set up on The Co-operative Bank Mobile
I didn't receive a payment request in my banking app.
There might be a few reasons why you didn’t receive a
payment request in your banking app.
Please allow up to 40 secs for a notification to
arrive into your bank app. You can refresh the app or log out and log in to
that the app has refreshed.
Please double-check that you have used the mobile
phone number that is registered against your bank app.
If the number is correct but no payment request
is received after 40 secs, please check you have enabled the relevant settings
your bank app. If you're unsure of which settings will allow Online EFTPOS
payments, we would recommend reaching out to your bank
How long do I have to
approve my payment?
You have four minutes from the time of sending a payment
request to log into your bank app to approve the transaction.
How secure is it?
Online EFTPOS is the most secure payment method today
because Online EFTPOS doesn’t ask for your payment and bank credentials and you
can only approve each payment via your bank app.
What’s the most I can
spend using Online EFTPOS?
You can use Online EFTPOS as many times as you want within your
daily limit. The daily limit may vary per bank and per customer. If you are unsure,
please contact your bank for assistance.
How long does it take
for the payment to go through?
If the funds are available, the money goes through right
then and there. No hassle.
What happens if I need a refund?
Contact the merchant you originally bought from. They can refund you and you’ll receive the
money back into your bank account immediately.
Most up to date version of our FAQs can be found: https://www.paymark.co.nz/support/online-eftpos-support/
For our video please use: https://youtu.be/WGAGB0Isrf4
Kudos Solutions Ltd
12c Piermark Drive
Phone: 571 1150