To ensure that you derive the maximum payback on your new retail POS system, Kudos has a structured program for our retail POS and management system implementation and on-going support.
Pre-InstallationThis phase will require close consultation with our training staff to ensure that your expectations are clearly understood and an appropriate and achievable implementation schedule is agreed.
InstallationKudos staff will visit your site and physically install and configure the hardware and software required.
TrainingA training program tailored to your individual needs will be carried out on site. This training may be delivered in blocks to coincide with the different stages of implementation as they occur.
SupportOnce you are live with your new system, you will from time to time want to ask questions about the operation of the software. This can be done by logging a call with the Kudos Help Desk. Your call will be logged and monitored through the Kudos Support Log.
On-going TrainingRetail is a dynamic industry and new people will require training and other more experienced users will want to learn more about the advanced features of Counter Intelligence. Courses are scheduled throughout the year in the main centres of New Zealand. For larger users individual courses can be tailored for your specific needs.
Training SessionsTraining sessions are scheduled according to demand and are provided free to those customers with a support contract otherwise the fee is $125 per module or $400 per half day. If you would like to attend a seminar please book on (09) 571 1150. Modules in the series of seminars include Covering the basics, Reporting, Stocktaking, e-retailer and Customer Loyalty.